At 1plus ph, your privacy is not just a legal obligation — it is a core commitment. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player registered on the 1plus ph platform.
This policy is compliant with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
Six pillars of how 1plus ph keeps your data safe
All data transmitted between your device and the 1plus ph platform is protected by industry-standard 256-bit SSL encryption, ensuring your personal and financial information stays private at all times.
1plus ph fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). We are registered with the National Privacy Commission (NPC) and follow all mandated data protection standards.
1plus ph will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve your experience on the 1plus ph platform.
As a 1plus ph player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our support team and we will respond within 15 business days.
We use cookies only to improve platform performance, remember your preferences, and analyse usage patterns. You can manage cookie preferences through your browser settings at any time.
1plus ph operates under PAGCOR regulations, which include data handling requirements. Our data practices are subject to periodic regulatory review to ensure ongoing compliance and player protection.
This Privacy Policy ("Policy") applies to all personal data collected and processed by 1plus ph ("the Company," "we," "us," or "our") in connection with your use of the 1plus ph website and platform (collectively, the "Platform"). It describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
1plus ph is committed to protecting the privacy and security of all players, visitors, and users of the Platform. We process personal data only for legitimate, specified purposes and in accordance with applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR).
This Policy should be read together with our Terms & Conditions, which govern your use of the 1plus ph Platform. By accessing or using the Platform, you confirm your acceptance of both documents.
When you create a 1plus ph account, we collect the following information:
As required by PAGCOR regulations and Philippine anti-money laundering laws, we may collect:
To process deposits and withdrawals, we collect:
1plus ph does not store full credit or debit card numbers. Payment processing is handled by PCI-DSS compliant payment processors.
When you use the 1plus ph Platform, we automatically collect:
If you contact our support team, we retain records of your communications, including live chat transcripts, email correspondence, and any documents you submit, for quality assurance and dispute resolution purposes.
1plus ph uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 1plus ph processes your personal data on the following legal bases:
1plus ph does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
We engage trusted third-party service providers to assist with payment processing, identity verification, customer support, and platform analytics. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We are required by law to disclose certain information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request.
To facilitate gameplay, limited technical data (such as player session tokens) may be shared with our licensed game providers. These providers do not receive your full personal profile and are bound by data processing agreements.
In the event of a merger, acquisition, or sale of assets involving 1plus ph, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
We may disclose your personal data if required to do so by law, court order, or in response to a valid request from a law enforcement authority, including the Philippine National Police (PNP) or the National Bureau of Investigation (NBI).
1plus ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
1plus ph implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While we take all reasonable precautions to protect your data, no internet transmission or electronic storage system is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, 1plus ph will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by the Data Privacy Act.
Cookies are small text files placed on your device when you visit the 1plus ph Platform. They help us recognise your device, remember your preferences, and analyse how you use the Platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 1plus ph Platform. For detailed instructions on managing cookies, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 1plus ph:
To exercise any of these rights, please contact our Data Protection Officer through our support team. We will respond to all data rights requests within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.
The 1plus ph Platform is strictly intended for persons who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process and may be repeated at any time through our KYC procedures.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void any transactions, and securely delete the data in question. If you believe a minor has registered on the 1plus ph Platform, please contact our support team immediately.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. 1plus ph supports PAGCOR's initiatives to protect minors from gambling-related harm.
1plus ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 1plus ph Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure.
We encourage you to review this Policy periodically to stay informed about how 1plus ph protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 1plus ph, please contact our Data Protection Officer (DPO):
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
We take your privacy seriously so you can focus on what matters — enjoying the games. Join thousands of Filipino players who trust 1plus ph every day.
Login to 1plus phGambling should always be entertainment. 1plus ph provides tools to help you stay in control. Visit our Responsible Gaming page to set limits or request self-exclusion. You must be 21+ to play.